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NFDA Certified Crematory Operator Program
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When: 4/21/2015
8:00 am until 4:00 pm
Where: Doubletree Minneapolis South
7800 Normandale Boulevard
Bloomington, MN  55439
Presenter: Mike Nicodemus & Mike Watkins

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Tuesday, April 21, 2015
Registration 7:30 - 8 a.m. (continental breakfast available)
Seminar 8 a.m. - 4 p.m.

Seminar Location: Double Tree by Hilton Bloomington – Minneapolis South
7800 Normandale Boulevard, Minneapolis, Minnesota 55439

Course Description
The CCO course is based on the NFDA Certified Crematory Operator Standards Manual, which attendees will receive at the seminar. CCO certification requires passing a take-home test to be distributed at the seminar.

Seminar Presenters
Mike Nicodemus, NFDA Vice President, Cremation Services
Mike Watkins, CFSP, NFDA Senior Vice President, Operations

Seminar is approved for up to 7 CE hours by APFSP and most state licensing boards.

Seminar Fee(U.S. Dollars on U.S. Bank)
VFDA or NFDA Member $495 (CE)
Nonmember Funeral Director $655 (CE)
Non-Funeral Director $495 (No CE)
Student Member $160 (No CE)

Special pricing is available for multiple attendees from the same firm and active-duty military personnel. Call your member services representative at 800-228-6332 for details.

Seminar fee includes CCO manual, seminar presentation, continental breakfast and lunch, exam and scoring, CE processing and certificate.

Register now and ensure that you have a spot at the seminar!


CANCELLATION POLICY: Full refund if cancellation received at least one business day prior to event. $50 fee applies to cancellations received day of event. All cancellations must be in writing: FAX to NFDA, 262-789-6977.

With the increasing rate of cremation, it's more important than ever for you to be fully prepared to serve families that choose cremation. That includes having a firm grasp on your professional and ethical responsibilities to the families you serve. NFDA's Certified Crematory Operator (CCO) Program was developed for all funeral professionals - even those who use a third-party crematory. After completing the program, you will have a thorough understanding of your legal and ethical obligations during the entire cremation process, from the moment you take a decedent into your care, until you return the cremated remains to the family.


The NFDA CCO program is for any funeral professional who offers cremation services to families – and that's almost everyone – whether your firm owns a crematory or uses a third-party. The program, which is even taught by two licensed funeral directors, covers everything you need to know in order to knowledgeably and ethically provide cremation services to families. Topics that are covered include:

  • Cremation ethics
  • Serving cremation families
  • Principles of combustion
  • Crematory equipment operations
  • Written authorizations
  • Cremation process and procedures
  • Shipping cremated remains
  • Cremation safety and compliance
  • Liability and risk avoidance
  • Public and community relations

As the trusted leader in funeral service, NFDA set the bar higher with a cremation certification program that not only emphasizes professional excellence and customer service, but reinforces the important role that ethics plays in serving families that choose cremation.

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